FAQ

How long does shipping take?

Orders are typically delivered within 3–7 business days after processing. You'll receive a tracking number as soon as your order ships.

What payment methods do you accept?

We accept all major credit/debit cards, and secure digital wallets including Shopify Pay, Apple Pay and Google Pay at checkout.

Do you offer international shipping?

Shipping availability depends on your location. Enter your address at checkout to see if delivery is available and to view the exact delivery estimate.

Are your products safe for all skin types?

Please follow the usage instructions on each product listing and patch-test new products before full use, especially if you have sensitive skin.

What is your return policy?

Due to the nature of our products, all sales are final and we're unable to accept returns for change of mind. If your order arrives damaged, defective or incorrect, contact us within 48 hours of delivery and we'll arrange a replacement or store credit. See our full Refund Policy.

How can I contact customer support?

Reach us anytime through our Contact page and we'll get back to you as soon as possible.